If you want to help ensure the success of your digital transformation, here are three words you’ll want to consider very carefully: great developer portal.
Just as your website is the face of the company for potential clients, your portal is the face of your APIs for both internal and external developers. Do you try to make your website clunky and difficult for your end customers to buy from you and get the information they need to make decisions? Of course not. It’s the same for your portal. Whether that portal is serving internal developers (innovation), external developers (technology adaptions and applications) or those enabling new products and partner innovation, you want to provide a seamless experience.
It's make or break for digital transformations
For a digital transformation to succeed, it’s extremely important to create a positive, seamless portal experience. Detailed documentation, easy to find API products and descriptions and engaging content – the basics. They determine the speed at which your developer can try out what your company has to offer, so they ultimately affect the success of your digital transformation and your bottom line.
Tricks and trends that will help
The hottest trend is "try it" technology where users on the developer portal can make an API call and display direct results, graphs, animations or multi-API process. If your API strategy is high-volume, search and browse capability is very important to ease of use and speed. Speaking of speed, single sign-on helps users get to their product easier -- and a well-planned key approval and API administration process adds to the streamlining. To continue making the experience friendlier, provide blogs, tutorials and videos, add value and credibility to what you’re offering or promoting.
Also, focus on encouraging innovation
Developers love being able to expand on APIs in new ways. If they can come up with something that hasn’t been projected or expected, they’re happy. Your job is to make sure they stay happy by giving them enough information and ease of use to unleash that creativity.
The best way to make sure this happens and keeps happening is to remember to maintain the standard of your developer portal. Maintenance and upkeep are crucial. Continuing to ensure your portal caters to the needs of the users and make adjustments where necessary will correlate to a positive user experience.
Are you interested in any of the information above? Or are you currently on your Digital Transformation Journey, or figuring out where to start? Please feel free to reach out to the Achieve team to find out how a custom Developer Portal can kick start your journey towards digital maturity!