Technical Account Manager

Employment Type
Job Location

2250 4th Ave Suite 200
San Diego, CA 92101
United States

About Achieve

Achieve Internet is a leading enterprise software solution provider with over 20 years of development experience. Our core business is providing solutions and services for Google’s Apigee API Management platform. Google is a client and a partner, we’re involved in several beta programs testing and innovating on all the latest API related technologies. We have the privilege of working with the world’s leading enterprises creating their API Strategy, developing API’s and exposing those API’s by standing up their Developer Portal. We build robust, transformative solutions that deliver real business value to our clients.

We need a Technical Account Manager to continue our success. Join the Achieve team and make delivering innovative work part of your extraordinary career.

Job Responsibilities for an Technical Account Manager:

  • Ability and willingness to close new and renewed revenue opportunities for Achieve Internet
  • Overall responsibility for the retention and growth of assigned clients
  • Responsible for driving the sales growth by identifying, sustaining and growing relationships with enterprise clients
  • Sustaining a strong relationship with clients, checking in with them, conducting solution-based, and goal-oriented meetings
  • Develop customer affinity by collaborating with them to understand the strategic goals of their business and how Achieve Internet can help them realize those objectives
  • Traveling to deepen customer relationships and achieve sales growth (25%)
  • Writing statements of work, finalizing estimations, and contractual agreements
  • Managing multiple enterprise accounts and ensuring that all internal and external teams are on the same page

Knowledge and Expectations of the Technical Account Manager:

  • Previous experience in Digital Transformation, Software, CMS, API Management or development agency preferred
  • Ability to manage multiple accounts and multiple relationships within those accounts
  • Experience using a CRM for daily team coordination
  • Experience in complex enterprise sales (multiple stakeholders internally & externally, proactively managing the sales experience)
  • Demonstrated ability to work independently, deliver on assigned KPIs and contribute as a part of a team
  • Ability to develop establish meeting priorities and outcomes and develop the agendas to support those priorities and outcomes
  • Ability to run effective in person and remote meetings with internal and external stakeholders
  • Expected to attend onsite consulting engagements as part of a team
  • Experience with generating sales, prospecting clients, and continue business growth
  • Can easily understand business needs and translate those into project requirements
  • A possessor of a success driven entrepreneurial attitude, excited to shape the new office and create lasting value for the Achieve brand

 Life at Achieve as an Technical Account Manager:

  • Emphasis on work/life balance
  • Strong focus on teamwork
  • Opportunities for learning
  • Openness from management on ideas and initiatives
  • Focus on trust, integrity, and respect

Benefits that Achieve offers to the Technical Account Manager:

  • Competitive pay
  • Health insurance, dental insurance, life insurance, and long-term disability
  • Vacation time accrued on a bi-monthly basis
  • Paid sick time
  • 401K plan 
  • Employee investment!

Job Requirements of the Technical Account Manager:

  • Bachelor’s degree in Business or related field of study
  • 4-6 years working as an enterprise Account Manager experience
  • Experience with using Content Management System (CMS)
  • Candidate must possess strong technical aptitude and understanding of Agile software development lifecycle
  • Strong passion for technology is a plus
  • Drupal knowledge preferred

*This is not an active position. However, we are always accepting applications to review the resumes of qualified individuals who are interested in joining the Achieve Team*